I will keep working with you until it's resolved.
Feel free to ask back any questions and let us know how it goes.
If not go to the Support Downloads web page for the PC model to download and install the Sound driver. You can also run the Audio Playback troubleshooter at Settings>Update & Security>Troubleshoot. If not listed in Device Manager, from Action tab choose Scan for hardware to see if it detects sound device to install driver. See if it receives the driver from Windows Updates. You can also right click Start button to open Device manager, choose Sound device, then Driver tab, then Update driver automatically. You can Check for Updates at Settings>Update & Security>Windows Update to see if it provides a Sound driver when it scans to notice it's missing. I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you. Sometimes reinstalling the latest available driver from the manufacturers website helps.Ĭlick Set as Default Device if it isn't alreadyīest, Andre Windows Insider MVP MVP-Windows and Devices for IT twitter/adacosta This is often the problem when you upgrade to a new version of Windows 10. When complete, restart your computer then check if audio is working again.Īlso, check to make sure the audio driver is fully updated. What is the make and model of your computer?įirst, run the Playing audio troubleshoot - open Start > Settings > Update & security > Troubleshoot